Social Networking websites are usually associated with consumer services such as MySpace and Facebook . But did you know that there are literally dozens of social networking websites out there specifically targeted toward businesses? InsideCRM.com’s editors have compiled a list of the top “50 Social Sites That Every Business Needs a Presence on” which is available online at their website . This list is divided into five categories: Social-Media or Social-Bookmarking Sites, which allow users to share their favorite websites or track and vote upon various online articles and resources. Professional networking sites, which allow networking among organizations and individuals for business purposes. Niche sites, which target a specific community of users in a particular industry, profession, or with specific shared interests. General social media sites, which have business applications such as the popular Twitter service. Job sites, which are geared towards recruitment and talent management. Head out to InsideCRM.com to find out more. Related articles: Social Networking And Your Business (smtusa.com) Social Networking and Technical Communicators | On the Write Road (jonggunlee.tistory.com) B2B Social Media: Got Your Toe Wet, Now It’s Time to Swim (socialmediatoday.com)
Continue readingMind Your Manners! Etiquette for the Electronic Age
From the heavyset computing devices of Charles Babbage to today’s simple novelty items, electronic devices and gadgets have become smaller, more functional, and more integrated into our daily lives. With mobile phone calls, SMS, and email we are seemingly in constant need to be in touch with other people electronically. And therein lies the problem. Many people seem to put such a high priority on immediately replying to electronic communication that they often unintentionally offend the people they are actually physically with. For example, how does that colleague doing the “Blackberry Prayer” during a meeting – hunched over a handheld device, texting and emailing – make you feel? Here are a few etiquette tips when using our electronic devices: When in meetings, turn your phone off – or at least put it in silent mode. Check your messages and return calls and emails after meetings, not during them. It’s much more polite to explain to a caller or email sender that your response was delayed because you were in a meeting rather than explaining to everyone with you that the person on your phone is more important than them. If you are expecting an urgent call you must take, inform others about it before the meeting begins. When your phone vibrates, excuse yourself quietly and take the call outside. Never wear an earpiece while in a meeting. Don’t use your mobile phone or PDA while you are talking to somebody – it gives the impression that the person you are talking to is unimportant and insignificant. Loud ringtones are inappropriate for certain settings, so make sure they’re off at the right times. If you need to use speaker phone, ask the person on the other line for permission first, and announce who else is in the room with you. Many people are (understandably) uncomfortable not knowing who else may be listening to them. While in video conferences, treat the people on the other end of the line as if they were actually in the room with you. No discreet playing of Plants vs. Zombies on your iPhone while the brand manager from the other end of the line is giving his sales report – regardless of how boring it may be. Remember: electronic correspondence can never replace actual human interaction and conversation. Even though we’re in the electronic age, the old saying still applies: “Politeness is to human nature what warmth is to wax.”
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